Privacy Policy
Effective Date: 01/29/2025
At Trident Crane, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or communications. By using our website (https://tridentcrane.com/), you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information when you visit our website or use our services:
a) Personal Information
Name
Email address
Phone number
Company name
Project details or inquiries
b) Non-Personal Information
Browser type
IP address
Device type
Pages visited on our website
Referring website or search query
c) Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These may track:
Website performance
User preferences
Interaction patterns
Note: You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
To respond to your inquiries and provide quotes for our services.
To personalize your experience on our website.
To improve our website's functionality and content.
To send service updates, promotions, or important notifications (with your consent).
To comply with legal obligations and protect our website from misuse.
"We do not sell, rent, or share your personal information with third parties for marketing purposes."
3. How We Protect Your Information
We are committed to safeguarding your personal data. Our security measures include:
SSL encryption to secure data transmission.
Regular security audits of our website.
Restricted access to personal information for authorized personnel only.
4. Third-Party Services
We may share your data with trusted third-party vendors to facilitate our services, such as:
Payment processors
Website hosting providers
Analytics tools (e.g., Google Analytics)
These third parties are required to use your information solely for the purpose of providing services to us and are bound by confidentiality agreements.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
Access: Request access to the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Data Portability: Request a copy of your data in a structured format.
Opt-Out: Opt-out of receiving marketing communications.
To exercise these rights, contact us at:
📧 Email: office@tridentcrane.com
6. Cookies Policy
We use cookies to:
Analyze website traffic and user behavior.
Store your preferences for future visits.
Improve website performance and functionality.
You can disable cookies in your browser settings. However, doing so may impact your experience on our website.
7. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that a child has provided us with personal data, please contact us, and we will take immediate action to delete the information.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page, and the "Effective Date" will be revised accordingly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
📞 Phone: (773) 424-2944
📧 Email: office@tridentcrane.com
📍 Address: 77 Garlisch dr, Elk Grove village, Illinois, 60007
This Privacy Policy reflects our commitment to transparency and trust. By continuing to use our website and services, you acknowledge and accept the practices outlined in this policy.